Cruise informations

Do I need to make a reservation?

Reservations must be made online via our website, by telephone on 01 56 89 88 98 or by e-mail at reservation@eiffelcroisieres.com.
Customer service is open all week from 10am to 7pm. This will allow you to check the availability of the cruise on the date you want. Thanks to your reservation, Eiffel Croisières can guarantee you the best possible welcome aboard our restaurant boats.

Is menu selection compulsory? Do you have a vegetarian menu?

Eiffel Croisières’ Chef concocts seasonal menus using fresh produce for all cruises. By choosing your menu in advance, you’ll enable him to prepare your meal on board in the best possible way. In the Prestige menu, the seafood platter must be chosen in advance to guarantee it for the cruise.

You can also let us know your preferences, such as the vegetarian or children’s menu, and any allergies or intolerances we need to take into account for you or your guests during the meal.

Do you have any comments on Paris monuments?

On board the boat, you’ll be able to use a QR code to download onto your phone a description of the monuments you’ll be able to visit during the cruise. The description is available in English and French.

What time should I arrive?

We advise you to arrive at the boarding time indicated in the confirmation e-mail or on our website. You’ll have immediate access to the boat and be able to enjoy your cruise to the full.

Do you have a parking lot nearby?

Several parking lots open to the public are available close to our embarkations. You’ll find their addresses in the practical information section.

Do you have access for people with reduced mobility?

We invite you to contact our customer service department, available all week between 10am and 7pm on 01 56 89 88 98, to answer this question.

Do you accept children under 3 and strollers?

We invite you to contact our customer service department, available all week between 10am and 7pm on 01 56 89 88 98, to answer this question.

Is smoking allowed on board?

Our boats feature outdoor terraces where you can smoke freely. Smoking is not permitted on the boat.

Is there a dress code?

Proper attire is required to board Eiffel Croisières boats. Should you fail to do so, our staff may refuse you boarding.

Do you accept pets?

For reasons of hygiene, pets are not allowed on board.

What payment methods are accepted?

We accept cash, Visa, Carte Bleue, Amex and American Express on board.

What if I miss the cruise?

We invite you to contact our customer service department, available all week between 10am and 7pm on 01 56 89 88 98.

How long is a gift voucher valid for?

Gift vouchers are valid for 6 months from the date of purchase, as stipulated in the confirmation e-mail.

What's the difference between the Prestige Dinner Cruise and the Lovers' Dinner Cruise?

Unlike the Diner Croisière Prestige, the Diner Croisière en Amoureux guarantees a window seat in the panoramic VIP lounge, with direct access to the outdoor terrace. What’s more, the Lovers’ Dinner Cruise menu includes a glass of champagne for each guest as an aperitif, and a bottle of wine or champagne for two to share during the meal.

Is it possible to privatize a boat or a lounge on the boat?

Eiffel Croisières offers several privatization packages. We invite you to contact our customer service department, available all week between 10am and 7pm on 01 56 89 88 98, to answer your questions.

What does Eiffel Croisières have to offer for the holidays?

Eiffel Croisières organizes Special Cruises for Valentine’s Day, Bastille’s Day, Christmas Eve and New Year’s Eve. You can find out more about our offers in the “Our cruises” section. Alternatively, we invite you to contact our customer service department, available all week between 10am and 7pm on 01 56 89 88 98, to answer your query.

What's the difference between Eiffel Croisières and other restaurant boat companies?

Eiffel Croisières offers panoramic boats on a human scale, respecting your privacy and offering exceptional views of the Seine and its monuments. The outdoor terraces overlooking Paris are ideal for enjoying the open-air cruise and taking photographs.

When it comes to gastronomy, the Eiffel Croisières Chef concocts seasonal menus using fresh, artisanal products that respect short supply chains and sustainable development.

Last but not least, Eiffel Croisières offers you two exceptional embarkation points, at the foot of the Alexandre III Bridge for the Bistronomic Cruise, and facing the Eiffel Tower for the Prestige Cruise.